GDPR Compliance

Data Controller

fern-dive acts as the data controller for personal information collected through this website and in the course of providing our services. We are responsible for determining the purposes and means of processing your personal data.

Our Commitment

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This means we:

• Process personal data lawfully, fairly, and transparently
• Collect data only for specified, explicit, and legitimate purposes
• Ensure data is adequate, relevant, and limited to what is necessary
• Keep data accurate and up to date
• Retain data only for as long as necessary
• Implement appropriate security measures

Lawful Bases for Processing

We rely on the following lawful bases when processing your personal data:

Consent

Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.

Contract

Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Legal Obligation

Where processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate Interests

Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

Your Rights

Under the UK GDPR, you have the following rights:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification

If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data. This right is not absolute and may be subject to legal requirements to retain certain information.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

International Transfers

We do not routinely transfer personal data outside the United Kingdom. In the event that such transfers are necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data Breach Procedures

We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.

Exercising Your Rights

To exercise any of your rights or if you have questions about how we handle your data, please contact us:

fern-dive
14 Westgate Chambers
Bristol BS1 5EH
United Kingdom

Email: [email protected]

Complaints

If you are not satisfied with how we handle your personal data or your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF